MOONSPIN

We are a high-growth technology company and we understand that the key to our future lies as much in the quality of our staff as the technology.

Our Services

About Moonspin

We Strive For Customer Support of The Highest Level.

Moonspin was founded in 2013 and built on exceeding our customer’s expectations, by delivering world class customer service and providing our customers with the latest technical offering. We pride ourselves on our ability to provide flexible, multilingual support 24/7 coupled with an experienced IT/Tech and Support teams. We focus on what matters most, our customer and their experience. Our employees are motivated, passionate, and dedicated to doing our best work, always.

Our Services

Moonspin is proud to offer industry leading Customer Service, Risk/Fraud and Tech Development services to our international client base. Our expertise lies in delivering world class multilingual customer support 24/7, maintaining strict Risk/Fraud processes and developing state of the art technological designs and features. We hire experienced top talent people which enables us to offer exceptional business services, while enjoying a “work hard play hard” engaged environment.

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Customer Service

We are proud to offer 24/7 industry leading multilingual support to our customers. Our Customer Service professionals come from varied backgrounds, but only the best are recruited, ensuring we continuously raise the bar of customer service excellence. We focus on people first, and partner with all our staff on their own personal growth and development journey.

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Development

Great custom software and website development is the perfect combination of engineering and people. Made up of a dynamic and passionate team of tech enthusiasts we with elite development expertise, we continuously strive to deliver the very best solutions, innovating with the latest technologies to suit each clients unique business needs.

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Risk and fraud

We have a dedicated and highly experienced Risk and Fraud team that offer leading proprietary & third-party systems to perform KYC, AML, risk scoring, age verification and fraud detection protocols. Our motto is to provide high quality service for our clientele, services ranging from and including financial & transactional risk, account risk, product risk, AML risk as well as Payments management.

Come Work
With Us

View Careers

If you are seeking a challenging, rewarding and exciting career in this most dynamic of industries, send your CV to recruitment@moonspinpty.com

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Meet The Team

Human Resources

As a strategic partner and change agent, we proudly take on the role of championship coaches, guiding the business and being an essential part of strategy and planning. Our aim is to convert business requirements into integrated people solutions that enable a high-performance organisation. We are committed to implement global best-practice people management strategies to attract, retain, develop and reward employees.

Customer Service

The CS teams are composed of talented and driven individuals working effectively as a collective team, focused on customer excellence and a determination to achieve the best results. The longer-term aspirational goal for CS is to provide industry leading player experience, with a focus on simplification and automation to reduce customer effort. Come and join the best CS team!

Risk & Fraud Team

The Risk Management & Payment Operations teams at Moonspin comprises of individuals with vast experience from the industry as well as financial domain. Our work ranges from managing Transactional checks to Account security.

Tech Development

We combine years of experience across tech development and build relationships focused on delivering business value. We promote and foster a highly collaborative environment, offering complete flexibility and autonomy to our staff. As we grow rapidly, we continue to maintain a start-up atmosphere where we help each other and take a holistic approach to our day-to-day responsibilities.

Get In Touch With Us

Get In Touch With Us

Send Us a Message